Pay & Get Paid Features

Explore the Pay & Get Paid packages to find the solution that best fits your business needs. Compare features and functionality side-by-side to see how each package can help you streamline payments, manage receivables, and keep your business running smoothly.

Product comparison
		Available Upgrades
	Base Payables	Pro Payables	Base Payables & Receivables	Pro Payables & Receivables
	$0	$15/mo	$20/mo	$30/mo
Included Active Users	2	3	2	3
Additional Users	n/a	$5/month per user	n/a	$5/month per user
Sync with Accounting Software
Pay Any Biller or Vendor
Pay by Bank Account or Card
Electronic or Check Delivery
Batch Payment Scheduling
Unlimited Standard Payables Transactions
Get Paid by ACH or Card
Create & Track Invoices

Pay & Get Paid User Overview

Pay & Get Paid gives you the flexibility to assign access based on each user’s responsibilities. User permissions are designed to support payments, receivables, approvals, and administrative tasks while balancing efficiency, oversight, and security.

Level 1 Users Can:

Add and manage all bills
Make and manage payments
Approve payments
Manage funding accounts
Manage lower-level user accounts (level 2 and level 3)
Assign funding account entitlements to level 2 and 3 users
Edit payment threshold for level 3 users

Level 2 Users Can:

Add and manage all bills
Make and manage payments
Approve payments

Level 3 Users Can:

Add and manage bills they create
Make and manage payments they create

Frequently Asked Questions

Q: How do I enroll in Business Online Banking?

Q: How do I enroll in Pay & Get Paid?

You must enroll in Pay & Get Paid through Online Banking. Once you’re logged in to your account, click on the Pay & Get Paid menu option, review and accept the terms & conditions, and then follow the on-screen instructions to add a company or person to your payment center.

Q: How do I manage users?

Q: How do I upgrade my Pay & Get Paid package?

To change your Pay & Get Paid package, follow the steps below:

Navigate to Settings
Go to Plans and billing
Click Manage plan
Review the available plan options, then click Choose plan beneath the option you’d like to switch to.
Follow the on-screen prompts to finalize your change.

Q: Can there be more than one Level 1 user?

Q: How do I use a credit card to make a payment?

To use a credit card to make a payment, a Level 1 user must first add it as a funding method by following the instructions below:

Navigate to Settings
Go to Funding methods
Click Add Card
Enter your 16-digit card number, cardholder’s name, billing address, expiration date, and security code (CVV) and click Save Card.
Assign user access to the card

Q: What funding methods are available?

Q: I received an error message when I tried to access the Pay & Get Paid tab. What do I do?

If you receive a message that states, “You cannot access this menu item, please contact your business administrator for more information,” please contact your business’s Level 1 user. The Level 1 user needs to activate your Pay & Get Paid access under Settings, then Users and roles.

Q: What is a Level 1 user?

Manage Your Business on the Go

Check your accounts, pay bills, initiate ACH and wire transfers, and approve transactions – all from your mobile device. Fidelity Bank’s digital solutions for businesses let you manage your business from anywhere. Whether on your phone or computer, we’ve got you covered.

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