Email our Customer Care Team. We will respond to your request within one business day. If you prefer to speak to a member of our Customer Care Team directly, please give us a call at 1-855-547-1385.
Frequently Asked Questions
Q: What is the Bank’s routing number?
Q: How do I reorder checks?
Q: How do I report a charge that I don’t recognize on my debit card?
Q: How do I report a lost or stolen debit card?
Q: How do I complete an address change?
Q: Why can’t I find Zelle® in my Fidelity Bank Mobile Banking app?
Q: How do I find my online statements?
Q: How do I print my statements?
Q: What are your branch hours of operation?
Q: On what holidays is Fidelity Bank closed?
Q: Can I make deposits at ATMs?
Have a question give us a call
Fidelity Branch/ATM Locator