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Domestic Wire User Guide

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Wire transfers are processed Monday through Friday, excluding holidays; transactions received on weekends are processed the next business day. Wire transfer requests must be received by 4:00 p.m. Eastern Time (in branch and online) to be processed on the same business day. If the request is received after 4:00 p.m. Eastern Time, it will be processed on the next business day.

For technical support, please call 1-855-547-1385 and select option 3 or email businesssolutions@fidelitybanknc.com.

Processing a Domestic Wire Transfer

1. Log into Business Advantage and select Payments & Transfers on the main navigation menu.

Domestic wire transfer screen shot of step 1

2. Click the Wire button and New Wire Transfer.

3. Use the Wire Type drop down box to designate Domestic.

4. Click Submit.

Domestic wire transfer screen shot of steps 2-4

5. A New Domestic Wire Transfer table will appear, enter a Transfer Description.

6. Enter Start Date.

7. Enter Amount.

8. In the From Account drop down box, select the account you would like to transfer from.

9. In the Beneficiary section, the Identification Type field will default to DDA Account Number.

10. Enter Identification Number (i.e. Account Number).

11. Enter beneficiary Name.

12. Enter beneficiary Address.

13. Enter a Message to Beneficiary.

14. Enter a Beneficiary Reference.

15. In the Beneficiary Institution section, the Identification Type field will default to Fed Routing Number.

16. Enter the beneficiary institution’s Identification Number. If needed, use the binoculars to search for the beneficiary bank.

17. Enter the beneficiary institution’s Name.

Domestic wire transfer screen shot of steps 5-17

18. The Receiving Institution section should automatically populate with the Routing Transit Number and Institution Name.

19. Click Save, Process, or Cancel.

Domestic wire transfer screen shot of steps 18-19

If you are a token user, you will be prompted to verify that you are an authorized user to submit a Domestic Wire. The system will request a token passcode.

Domestic wire transfer screen shot of security challenge

Editing an Existing Domestic Wire Transfer

1. Log into Business Advantage and select Payments & Transfers on the main navigation menu.

Editing domestic wire transfer screen shot of step 1

2. Click the Wire button and New Wire Transfer Using Existing Transfer.

3. Use the Wire Type drop down box to designate Domestic.

4. Click Submit.

5. A Wire list will appear, choose the transfer you would like to edit.

Editing domestic wire transfer screen shot of steps 2-5

6. Review the wire and make any necessary changes.

Editing domestic wire transfer screen shot of step 6

7. Click Save, Process, or Cancel.

If you are a token user, you will be prompted to verify that you are an authorized user to submit an Domestic Wire. The system will request a token passcode.