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Jeremy White Joins Fidelity Bank in Belmont, NC

FUQUAY-VARINA, North Carolina (July 22, 2021) – Fidelity Bank is pleased to announce Jeremy White has joined its team in Belmont as Vice President and Government Guaranteed Lending Business Development Officer. In his new position, Mr. White is responsible for managing Small Business Administration 7(a) and 504 lending, as well as, contributing to the sales […]

Will Griffin Joins Fidelity Bank in Burlington, NC

FUQUAY-VARINA, North Carolina (July 16, 2021) – Fidelity Bank is pleased to announce Will Griffin has joined its team in Burlington as Assistant Vice Present and Business Solutions Officer. In his new position, Mr. Griffin is responsible for analyzing the needs of business customers and providing cash management and merchant solutions to create efficiencies and […]

How do I apply for a credit card?

Please contact your local branch and speak to a banker for assistance.

What do I need to apply for a loan?

This is a list of the general information that may be needed to apply for a loan at Fidelity Bank: Name Tax identification number Valid government photo identification issued at least 30 days ago Date of birth Mailing and physical address (if different) Contact phone number Mother’s maiden name (for additional security) Citizenship/residency status Occupation […]

How do I receive help with Apple Pay^®, Google Pay™, or Samsung Pay^®?

We’re always here to help! Contact our customer service department at info@fidelitybanknc.com or call 1-855-547-1385 and press 5 for credit cards or press 6 for debit cards. Learn more about Apple Pay® here. Learn more about Google Pay™ here. Learn more about Samsung Pay® here.

Are Apple Pay^®, Google Pay™, and Samsung Pay^® free to use?

There is no cost from Fidelity Bank to use Apple Pay®, Google Pay™, or Samsung Pay®. Data rates from your mobile carrier to use these services may apply.

How will I know if a transaction is successful when using Apple Pay^®, Google Pay™, or Samsung Pay^®?

After completing a transaction using Apple Pay®, Google Pay™ or Samsung Pay®, a confirmation will appear on your device.

Are Apple Pay^®, Google Pay™, and Samsung Pay^® purchases covered by fraud protection?

Yes. All Fidelity Bank cards are covered by Visa® or MasterCard’s Zero Liability policy for fraud protection. This includes when using your cards through Apple Pay®, Google Pay™, or Samsung Pay®.

How can I setup my Fidelity Bank card as my default card for Samsung Pay^®?

The first card activated with Samsung Pay® will be setup as your primary card by default. To change, open the Samsung Pay® app, tap on your registered Fidelity Bank card, and select Set as default card.

How can I setup my Fidelity Bank card as my default card for Google Pay™?

The first card activated with Google Pay™ will be setup as your primary card by default. To change, open the Google Pay™ app, tap Payment, tap on the Fidelity Bank card that you want to set as your default, and turn on Default for in-store purchases.

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