Start Your Enrollment Welcome to an easy and secure way to manage your business! To get started, existing Fidelity Bank business customers should complete the business online banking enrollment form. A branch associate will contact you soon to complete your enrollment. Please note, name and phone number submitted should be of a designated representative on a Fidelity Bank resolution. For...
Our new Personal Online Banking system makes it simple to bank when and where you want. Enjoy secure access and convenient tools to help you bank on your schedule. Whether on your phone, tablet, or computer – we’ve got you covered.
Our new Business Online Banking system is designed for all businesses. As your business grows, our system will grow with you. Conveniently add services such as fraud prevention tools, the ability to manage multiple users, and more to meet your evolving business needs.
We’re Updating Your Fidelity Bank Mobile and Online Banking Experience At Fidelity Bank, we’re committed to providing you with the best possible banking experience. We are excited to announce that we’ve invested in a new mobile and online banking system to better serve you. The updated system will be available on November 4, 2024.
No. Existing hard and soft tokens will be disabled. Our new mobile and online banking system has enhanced security features and uses multi-factor authentication. At log in and when performing other functions inside mobile and online banking, a unique code will be sent to your phone via text message or phone call to verify your […]
The new intrabank transfer feature allows you to transfer funds from one of your accounts to an account of another Fidelity Bank customer. To add an intrabank transfer account, simply select Intrabank Accounts under the Transfers menu and enter the account number of the other Fidelity Bank account holder.
Multi-factor authentication (MFA) is a new security feature of mobile and online banking that helps to verify your identity by sending a unique code to a phone number in our system via text message or phone call. You will be prompted for this code when logging in and performing other functions inside mobile or online […]
Our new system has many new convenient self-service features, including password resets. From a computer or mobile device, simply click Forgot Password on the log in screen and follow the onscreen prompts to create a new password.
If you are a business customer that uses the Fidelity Bank Business Mobile App, you will have to download a new app on November 4. Simply search for Fidelity Bank NC/VA Mobile in your app store. All other customers may continue using their existing app. If you do not have your apps set to automatically […]
No, you will not be able to access online banking via any bookmarked links within your online browsers. Please be sure to delete any old bookmarks before you log in on November 4.