Business Advantage Upgrade Customer Assistance

Your source for information and educational materials regarding the Business Advantage online banking upgrade taking place on March 25, 2019.

Customer Communication:

Business Advantage Customer Email – February 27, 2019
Business Advantage Customer Letter – March 11, 2019

User Guides:

Business Advantage Online Banking
ACH
ACH Filter
Domestic Wires
International Wires
Positive Pay
Remote Deposit – Classic View
Remote Deposit – Contemporary View
QuickBooks Web Connect – MAC
QuickBooks Web Connect – Windows

System Demos – Video:

Business Advantage Mobile Banking Demo
Business Advantage Online Banking Demo

System Demos – Interactive:

To walk through the interactive click-thru demos, please leave the username, password, and challenge question fields blank and click the continue or log in buttons to proceed. DO NOT enter your Business Advantage Online Banking log in information.

Business Advantage Online Banking Click-Thru Demo
Business Advantage Mobile Banking Click-Thru Demo

Register for a Free Informational Webinar:

Tuesday, March 12, 2019 – 9:00 AM
Tuesday, March 12, 2019 – 4:00 PM
Thursday, March 14, 2019 – 9:00 AM
Thursday, March 14, 2019 – 4:00 PM
Tuesday, March 19, 2019 – 9:00 AM
Tuesday, March 19, 2019 – 4:00 PM

Other Helpful Tools:

Frequently Asked Questions
Image of Online Banking Center – Business Advantage Tab

For additional questions, please contact our Business Solutions team at 1-855-547-1385 and select option 3.