Business Online Banking Instructions

Online Banking is easy to use, will save you time, and allows you to conveniently manage your business from a computer or mobile device. Follow the steps below and start managing your finances 24 hours a day!

How to Enroll in Small Business Online Banking:

Step 1: On the Fidelity Bank homepage, locate the Online Banking Center on the left of your screen and select the “Small Business” tab.

Step 2: Click on the “Enroll” button.

Step 3: Click on the link for the Enrollment Agreement. A new window will appear with the agreement for you to review.

Step 4: Once you have reviewed the Enrollment Agreement, close the window and click on “I Agree”

Step 5: Complete the enrollment form

Step 6: Click submit

Your enrollment request will be processed within 24 business hours Monday –Thursday. If you submit an enrollment request after 2:00 p.m. on Friday your Online Banking enrollment will be processed the following Monday.

Once your enrollment has been processed and verified, you will receive two email notifications that provide your temporary Customer ID and temporary password. During your initial log in you will be prompted to create a new Customer ID and password.

How to Enroll in Business Advantage Online Banking:

Business Advantage Online Banking is the perfect solutions for businesses with more complex cash management needs such as initiating ACH and Wire transactions, additional fraud protection with ACH Filter or Positive Pay, and/or the need to allow access to multiple users.

Step 1: On the Fidelity Bank homepage, locate the Online Banking Center on the left of your screen and select the “Business Advantage” tab.

Step 2: Click on the “Enroll” button.

Step 3: Complete the enrollment form

Step 4: Click submit

A Fidelity Bank Business Solutions team member will contact you within two (2) business days to complete the enrollment process and provide additional instructions.

How to Sign in to your Online Banking Account:

Review the convenient user guides below to assist with the initial log in process and navigating the system:

Small Business Online Banking
Business Advantage Online Banking

In addition to being able to view your accounts online you also have the ability to pay your bills through your Online Banking account. This convenient service will save you time and money, and you’ll never have to write a check again! If you have any questions about Bill Payment, please feel free to call Customer Service at 855-671-8869 between the hours of 7:00 AM – 1:00 AM ET, 7 days a week.