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What is passwordless log in?

Passwordless log in is a convenient feature available on the web application of SpendTrack that will allow you to quickly access your account without using the traditional authentication methods such as a password and OTP (one-time passcode). To enable passwordless log in, download and log in to the SpendTrack app. Once set-up, the next time […]

How can I log in if I forget my password?

At the login screen, enter your email address associated with your SpendTrack account. Click on the Reset password link. You will receive an email with additional instructions.

Is my password the same on the mobile and web application?

Yes, you will use the same email address and password to log in to the mobile or web application.

Who do I contact if I have questions about this service?

Please call 1-855-547-1385 and select option 5 or email creditcard@fidelitybanknc.com for credit card support.

What should I do if my card is lost or stolen?

Immediately use SpendTrack to turn the card off, preventing all further unauthorized transactions. When you have determined your card to be truly lost or stolen, contact Fidelity Bank’s customer care center at 1-855-547-1385 and select option 5 for credit card. We will have your card deactivated and send you a new card.

Is SpendTrack free?

Yes. You have unlimited access to all SpendTrack features at no extra charge. Available features may vary based on access levels or roles.

What Fidelity Bank card(s) can I use with SpendTrack?

At this time, SpendTrack supports Fidelity Bank business credit cards.

SpendTrack

Streamline your credit card experience for both your business and your employees. SpendTrack is an all-in-one business credit card management solution that makes it easy to control employee spending, monitor transactions, and manage your entire credit card program from the convenience of your computer, tablet, or mobile device.

Brian Jones Joins Fidelity Bank in Hendersonville, NC

Fidelity Bank is pleased to announce Brian Jones has joined its team in Hendersonville as a Vice President and Business Development Officer. In his new position, Mr. Jones is responsible for developing and managing business banking relationships within the community as well as contributing to the sales efforts of Fidelity Bank. Brian has 20 years […]

Fidelity Bank Ranked #1 Best-In-State Bank in North Carolina by Forbes

Fidelity Bank is honored to be named the #1 Best-In-State Bank in North Carolina by Forbes in its 2025 rankings. This prestigious recognition reflects our commitment to excellence and our ability to combine innovative banking technologies with a personalized approach to customer-first service, creating an experience that truly sets us apart in the industry. Financial […]

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