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How do I use a Zelle^®QR code with my small business account?

Zelle® QR code provides peace of mind knowing you can send and receive money, without typing or providing an email address or U.S. mobile number. To locate your Zelle® QR code, log into the Fidelity Bank app, click “Send Money with Zelle®”. Next, go to your “Zelle® settings” and click “Zelle® QR code” and your […]

Zelle^®for Your Small Business

Start sending money with Zelle® for your small business. It’s a fast, safe, and easy way to send, receive, and request money with your trusted customers and eligible vendors who have a U.S. Bank account1. It is a convenient way to send money right from your online or mobile banking account. To enroll, simply log in to your account, click...

Are there any limits for sending and receiving money with Zelle^®?

The amount of money you can send, as well as the frequency, is set by each participating financial institution. To determine Fidelity Bank’s send limits, call our customer service at 1-855-547-1385. At Fidelity Bank, there are no limits to the amount of money you can receive with Zelle®. However, remember that the person sending you […]

If I use Zelle^® for my small business, will Zelle^® integrate with software?

No, Zelle® does not integrate directly with accounting software at this time. However, since Zelle® is connected to your bank account, you are able to see all Zelle® transactions in your online banking transaction records. If your bank account transactions feed into accounting software, you will see the Zelle® transactions.

I already use Zelle^® through my personal bank account. How do I enroll to use Zelle^® with my small business bank account?

Simply log into Fidelity Bank’s online banking or mobile app and select the Zelle® tab in the navigation menu. Then, enter an email address or U.S. mobile number to connect to your small business bank account. Important note: If you already use Zelle® for personal use, you must use a different email address or U.S. […]

How do I tell my customers that they can pay me with Zelle^®?

There are a few ways you can encourage your customers to pay you with Zelle®. Tell customers verbally that you accept payments with Zelle®, and that they can easily send you money right from their banking app. Include it on an invoice. We recommend adding “I accept payments with Zelle®” or “Pay me with Zelle®”. […]

Who should I call if I have questions or need help?

Please call Fidelity Bank at 1-855-547-1385 so we can help you.

Are there any differences in the experience between using Zelle^® with my personal bank account versus my small business account?

Whether you use Zelle® with a business account or a consumer account, Zelle® uses the same network to initiate payments to small businesses and consumers. Consumers who are already enrolled with Zelle® through their banking app don’t need to do anything different to send money to a small business. The experience is slightly different for […]

Can I use Zelle^® internationally?

In order to use Zelle®, the sender and recipient’s bank or credit union accounts must be based in the U.S.

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Search Results

Privacy Policy

How do I use a Zelle®QR code with my small business account?

Zelle®for Your Small Business

Are there any limits for sending and receiving money with Zelle®?

If I use Zelle® for my small business, will Zelle® integrate with software?

I already use Zelle® through my personal bank account. How do I enroll to use Zelle® with my small business bank account?

How do I tell my customers that they can pay me with Zelle®?