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Frequently Asked Questions about Personal Banking
Frequently Asked Questions about Business Banking
Fidelity Bank’s Positive Pay service compares the data of checks presented for processing on a bank account against basic check information that has been previously provided to the bank. By comparing these two sets of information, the system determines any discrepancies or exception conditions. It is important to prepare a file after checks are issued. Once prepared, it is uploaded...
Save time and money by making deposits easily online using a desktop scanner. Getting started with Remote Deposit is easy.
View real-time authorizations, batch settlements, and merchant statements easily online.
Protect your account against electronic fraud by blocking and returning any ACH (Automated Clearing House) transactions not authorized by you. Follow the instructions provided below to navigate ACH Filter. If you need technical support, please call 1-855-547-1385 and select option 3, or email us at businesssolutions@fidelitybanknc.com.
Move your money faster with Fidelity Bank’s ACH solutions.1,2 Our ACH solutions allow you to send money electronically through the Automated Clearing House network to virtually any financial institution in the United States. ACH transactions are scheduled securely through Business Online Banking.
Keep your money working for your business with Zero Balance Accounts. Zero Balance Accounts are designed to help eliminate manual transfers of funds between accounts, reduce idle cash, and prevent overdrafts. It’s an ideal solution if your business maintains several accounts. This service is conveniently accessed through Business Online Banking.
Manage your business payments from the convenience of your computer or mobile device – anytime and anywhere. Use business bill payment to safely schedule payments to virtually any business or person in the U.S, set up bill reminders, and view payment history. It’s fast, easy to use, and secure!
Unlock the possibilities with a Home Equity Line of Credit¹. Use your home’s equity to turn your dreams into reality. Pay for home renovations, education expenses, a new car, a dream vacation – and more! Plus, you can conveniently manage your Home Equity Line of Credit and pay your bill securely through Personal Online Banking.
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