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Privacy and Security

Your privacy and security is at the forefront of all we do.

It’s our goal is to help you protect yourself from scams and  fraudsters.

Fidelity Bank Privacy Statement

Report Fraud on your accountReport a lost or stolen card
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Learn how Fidelity Bank uses your personal information.If you suspect that their is fraudulent activity on on of your Fidelity Bank accounts, contact us right away.Call us at 1-800-816-9608 or en Español at 1-800-998-9608,
24 hours a day, 7 days a week.

 


Proactively enhance your safety

Solutions for protecting your personal accountsSolutions for protecting your business accountsMonitoring your credit
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With Online and Mobile Banking you can monitor your accounts anywhere. Plus, add Alerts and CardControl for extra peace of mind.Keep an eye on your business finances on the go with Online and Mobile Banking. Plus, with our Fraud Prevention tools like Positive Pay can help you detect and stop check fraud by comparing an issued check file you supply to the checks Fidelity Bank receives.Review your personal credit report on a regular basis.
You are entitled to one free credit report per year from each of the three primary credit reporting bureaus.
Go to annualcreditreport.com or call 1-877-322-8228.

 


Be vigilant about your privacy and security

Prevent phishingSecure your identityBe safe online
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Learn more about phishing so you can stop fraudsters in their tracksKeep your personal information out of harms way with these tips.

Spot counterfeited moneyPrevent Business Email Compromise (BEC)Additional trusted sources
Don’t fall victim to fraudsters using counterfeited money. Learn how to spot and report fake cash.Keep your business safe from scammers seeking to cause you financial harm.  

 


Educational videos

 

Protect Yourself on Public Wi-Fi NetworksGuard Against Tech Support Imposter ScamsComputer SecurityProtect Your Computer from Malware