Social Media Terms of Use

Fidelity Bank uses social media to provide you with a forum where you can learn and converse with others about our products, services, and bank initiatives. When you engage with Fidelity Bank on social media, please keep the following guidelines in mind.

  • DO NOT POST CONFIDENTIAL, FINANCIAL OR PERSONAL INFORMATION ABOUT YOURSELF (OR ANYONE ELSE) TO FIDELITY BANK SOCIAL MEDIA PAGES THAT YOU WOULD NOT WANT VIEWED BY THE GENERAL PUBLIC.
  • Fidelity Bank social media pages are a public forum for information associated with Fidelity Bank. All information posted may be viewed by any other visitor to the Fidelity Bank social media pages, not just those who are logged into the respective site (Facebook, LinkedIn, etc.).
  • Fidelity Bank strongly believes that it is important for you to protect your personal and financial identity. You will never receive a request from Fidelity Bank for personal or financial information on social media, by email or text message. If you do receive a request for such information, please do not respond. Help us to maintain your security and the security of the Fidelity Bank social media pages by forwarding any such request to info@fidelitybanknc.com.
  • You are solely responsible for the material you post on Fidelity Bank social media pages. Fidelity Bank shall have no responsibility to you or any third party for any material you post or any breach of your obligations under these Terms of Use.
  • You agree to indemnify, defend, and hold harmless Fidelity Bank and its affiliates, subsidiaries, and associates from all claims or losses associated with your participation with Fidelity Bank’s social media pages.
  • You hereby grant Fidelity Bank unlimited use of all information you post and you have no expectation of any compensation for such use.
  • Except where expressly disclaimed, Fidelity Bank owns all legal right, title and interest to the intellectual property, whether registered or not, posted by Fidelity Bank.
  • Fidelity Bank social media pages are for information exchange about Fidelity Bank. Fidelity Bank does not welcome commercial or improper use of the material contained on Fidelity Bank social media pages page. Therefore, you will not collect or attempt to collect in any manner any information posted to Fidelity Bank social media pages for commercial or improper purposes, or post improper or other commercial communications to Fidelity Bank social media pages.
  • Although we welcome your questions and feedback, we cannot tolerate improper material posted to Fidelity Bank’s social media pages.
  • Improper material includes but is not limited to any offensive, defamatory, false, or misleading material, personal attacks, and discriminatory or offensive language.
  • Any material may be removed at Fidelity Bank’s sole discretion.
  • Fidelity Bank may, in its sole discretion, terminate access to Fidelity Bank’s social media pages.
  • Facebook, LinkedIn and other social media sites are owned and operated by a third party and not under the control of or affiliated with Fidelity Bank.
  • All material posted to social media sites are subject to the respective sites terms of use and policies.
    Fidelity Bank reserves the right to amend the Terms of Use from time to time

If you have any questions relating to your account that may require your confidential, personal, or financial information, please contact us at 1-855-547-1385 or by email at info@fidelitybanknc.com. For your security please do not include any confidential information in your email.